Shipping Policy

Our boxes are shipped from Swanbourne, Western Australia.

If you are located in the Eastern States we recommend selecting EXPRESS post. As you may be aware Australia Post are already experiencing high volumes. If you have already placed and order and want to upgrade to EXPRESS please email us hello@elfsurvivalbox.com.au or DM us

All Elf Survival Boxes are presale and packed to order. We are currently dispatching orders in order of received and prioritising Eastern States orders to ensure they are received in time for your Elf's arrival on 1 December. 

Shipping rates within Australia are as follows;

Australia

  • $15.95 Standard shipping through Australia post. 
  • $19.95 Express Post shipping through Australia post.
  • Local Pick Up from Swanbourne, Western Australia.  If you select this option you will receive an email once your order is ready for pick up with the address & details. 

New Zealand

  • $29.80 Regular shipping through Australia post. 
  • $44.80 Express Post shipping through Australia post. 

Please ensure you leave enough time for shipping - or select 'express' if you are unsure. 

Elf Survival Box cannot accept any responsibility for shipping lead times, and will not refund items that arrive later than required. While we will do everything to help, we cannot accept any responsibility for goods once they have been collected by Australia Post, including any loss or damage in transit. These issues must be taken up with Australia Post directly.